1.1. The Operator’s identity and contact details are:
Trade name: Timotej Mojcher – Investments
Registered office:
Slovak Republic. Registered in the Register of the District Court of Košice I, Section Sro,
Insert number 55420/V Company
Company ID: 56117264
Bank account: SK0575000000004032740618

The Seller is not a VAT payer.

1.2. The Operator’s email and telephone contact details are:
Email: info@reticket.co
1.3. The address for sending documents to the Operator is: Spišská Nová Ves, Duklianska 835/3A

1.4. In accordance with Article 13 (1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, the General Data Protection Regulation (hereinafter, the “Regulation”), as well as in accordance with Law No. 18/2018 Coll. on the protection of personal data and on amending and supplementing certain applicable laws, and Law No. 452/2021 Coll. on electronic communications, the Operator provides the Data Subject (Buyer), from whom the Operator (Seller) obtains personal data concerning him or her, with this information, instructions, and explanations.

II. Links
2.1. These principles and instructions on the protection of personal data are part of the General Conditions published on the Seller’s website.
2.2. In accordance with §3, paragraph 1, letter n) of Act No. 102/2014 Coll., the Seller informs the consumer that there are no specific codes of conduct to which the Seller has committed to adhere, and that there are no such codes of conduct, where a code of conduct means an agreement or set of rules defining the behavior of the Seller who has committed to comply with this code of conduct with respect to one or more specific business practices or business sectors, unless established by law or other legal regulation or measure of a public authority, to which the Seller has committed to comply, and how the consumer can familiarize themselves with them or obtain their wording.

III. Personal Data Protection and Use of Cookies. Instructions and Explanation of Cookies, Scripts, and Pixels
3.1. The Website Operator provides a brief explanation of the function of cookies, scripts, and pixels:
3.1.1. Cookies are text files containing a small amount of information downloaded to your device when you visit a website. Thanks to this file, the website retains information about your actions and preferences (such as login name, language, font size, and other display settings) for a certain period, so that you do not have to re-enter them on your next visit to the website or when browsing its individual pages. A script is a piece of program code used for the proper and interactive operation of websites. This code runs on the Operator’s server or on your device. Pixels are small, invisible text or images on a website used to monitor website traffic. For this purpose, various data are stored through pixels.
3.1.2. Cookies are divided into:
Technical or functional cookies – these ensure the proper functioning of the Operator’s website and its use. These cookies are used without consent. Statistical Cookies – The Controller obtains statistics about the use of its websites. These cookies are used only with consent.
Marketing/Advertising Cookies – These are used to create advertising profiles and carry out similar marketing activities. These cookies are used only with consent.
3.2. How to Control Cookies
3.2.1. You can control and/or delete cookies at your discretion – see the details on the website aboutcookies.org. You can delete all cookies stored on your computer or other device, and you can set most browsers to prevent them from being stored.
3.3. Cookies Used by the Controller’s Website
All cookies used by the Controller can be found on the website https://www.cookieserve.com/ by entering the Controller’s web address www.reticket.es
Technical or Functional Cookies – This information is accessed by the Controller’s website. The cookie lifetime is 5 years.
Statistical Cookies – This information is accessed by the Controller’s website. The cookie has a lifespan of 5 years.
Marketing and advertising cookies – the Controller’s website accesses this information. The cookie has a lifespan of 5 years.

3.3.1. Cookies accessed by third parties
Google Analytics, Google Ads: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For more information on privacy, please visit https://support.google.com/analytics/topic/2919631?hl=en&

IV. Personal Data Processed
4.1. The Controller processes the following personal data on its website: first name, last name, address, email address, home telephone number, mobile telephone number, billing address, delivery address, data obtained from cookies, IP addresses.

V. Contact Information of the Person Responsible for Personal Data Protection
5.1. The Controller has appointed a person responsible for the protection of personal data in accordance with Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Contact: Email: info@reticket.co
5.2. The Operator is also the Seller within the meaning of the General Terms and Conditions of this website.

VI. Purposes of Processing the Data Subject’s Personal Data and Duration of Processing
6.1. The purposes of processing the Data Subject’s personal data include, in particular:
6.1.1. Record keeping, creation, and processing of contracts and customer data for the purpose of concluding contracts with third parties.
6.1.2. Processing of accounting documents and documents related to the Operator’s business activities.
6.1.3. Compliance with legal regulations regarding the archiving of documents and records, such as Law No. 431/2002 Coll., the Accounting Act, and other relevant regulations.
6.1.4. The Operator’s activities in connection with the fulfillment of requests, orders, contracts, and similar acts of the Data Subject.
6.1.5. Newsletter, marketing, and similar advertising activities of the Controller. In the event that the Data Subject has given their consent to the Controller for similar marketing and advertising activities.
6.2. The Controller retains the Data Subject’s personal data only for the period necessary for the performance of the contract and its subsequent archiving in accordance with the legal deadlines imposed on the Controller by regulations. In the event that the Data Subject has agreed to receive advertising emails and similar offers, the Data Subject’s personal data is processed for these purposes until the Data Subject revokes their consent. However, this period shall not exceed 10 years.

VII. Legal Basis for Processing the Data Subject’s Personal Data
7.1. If the Controller processes personal data based on the Data Subject’s consent, such processing shall commence only after the Data Subject has given their consent.
7.2. If the Controller processes the Data Subject’s personal data for the purposes of pre-contractual relations, the conclusion and performance of a purchase contract, and the related delivery of goods, products, or services, the Data Subject is obliged to provide personal data for the proper performance of the purchase contract; otherwise, compliance cannot be guaranteed. Personal data for this purpose are processed without the Data Subject’s consent.

VIII. Recipients or Categories of Recipients of Personal Data
8.1. The recipients of the Data Subject’s personal data shall be or at least may include:
8.1.1. Legal authorities or their members of the Controller.
8.1.2. Individuals who perform work for the Operator in an employment or similar relationship.
8.1.3. The Operator’s sales representatives and other individuals who assist the Operator in the performance of the Operator’s tasks. For the purposes of this document, the Operator’s employees shall be considered individuals who perform dependent work for the Operator based on an employment contract or agreements for work performed outside of an employment relationship.
8.1.4. Recipients of the Data Subject’s personal data shall also include the Operator’s collaborators, its business partners, suppliers, and contractual partners, namely: accounting firms, companies providing software development and maintenance services, companies providing legal services to the Operator, companies providing consulting services to the Operator, companies providing transportation and delivery of products to buyers and third parties, marketing companies, companies operating social media platforms, and companies providing payment gateways and other payment methods.
8.1.5. Recipients of personal data also include courts, authorities active in criminal proceedings, tax authorities, and other state authorities, if required by law. Personal data will be provided by the Controller to these authorities and state institutions based on and in accordance with the laws of the Slovak Republic.
8.1.6. List of third parties – intermediaries and recipients that process the Data Subject’s personal data:
Slovenská pošta, a.s., Partizánska cesta 9, 975 99 Banská Bystrica, IČO: 36631124 – a third party providing shipping services.
STRIPE PAYMENTS EUROPE, LIMITED, C/O A & L Goodbody, Ifsc, North Wall Quay, Dublin, D01 H104, Ireland – a third party providing a payment gateway.

IX. Information on the Provision of Personal Data to Third Parties and the Storage Period
9.1. Not applicable. The Operator does not transfer personal data to third countries.

X. Information on the Existence of Relevant Data Subject Rights
The data subject has, among other rights:
10.1.1. Other rights of data subjects are not affected by Section 10.1.
10.1.2. The data subject’s right to access the data pursuant to Article 15 of the Regulation, which includes the right to obtain from the Controller confirmation as to whether and, if so, to what extent personal data concerning the data subject are being processed. Furthermore, if they are processed, the right to know their content and to request from the Controller information about the reasons for their processing, in particular information about: the reasons for their processing, the categories of personal data concerned, recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations, the envisaged retention period of the personal data, or if that is not possible, information about the criteria for determining that retention period, the existence of the right to request from the Controller to correct personal data relating to the data subject or to erase them or restrict their processing and the existence of the right to object to such processing, the right to lodge a complaint with a supervisory authority if the personal data were not collected from the data subject, any available information as to their origin, the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the Regulation, and in these cases, at least meaningful information about the logic involved, as well as the significance and envisaged consequences of such data processing For the data subject, the reasonable safeguards of Article 46 of the Regulation regarding the transfer of personal data when personal data are transferred to a third country or international organization.
10.1.3. The right to obtain a copy of the personal data being processed, provided that the right to obtain a copy of the processed personal data does not adversely affect the rights and freedoms of others.
10.1.4. The data subject’s right to rectification pursuant to Article 16 of the Regulation, which includes the right to have inaccurate personal data relating to the data subject corrected without undue delay. The right to have incomplete personal data concerning the data subject completed, including by providing a supplementary declaration by the data subject. The data subject’s right to erasure of personal data (the so-called “right to be forgotten”) pursuant to Article 17 of the Regulation, which includes:
10.1.5. The right to obtain from the Controller the erasure of personal data concerning the data subject without undue delay if one of the following grounds applies: the personal data are no longer necessary for the purposes for which they were collected or otherwise processed; the data subject withdraws consent on which the processing is based; and there is no other legal ground for the processing of the personal data; the data subject objects to the processing of the personal data pursuant to Article 21(1) of the Regulation, and there are no overriding legitimate grounds for the processing of the personal data; or the data subject objects to the processing of the personal data pursuant to Article 21(2) of the Regulation; the personal data have been processed unlawfully; the personal data must be erased for compliance with a legal obligation under European Union law or the law of a Member State to which the Controller is subject; the personal data were collected in connection with the offer of information society services pursuant to Article 8(1) of the Regulation.
10.1.6. The right of the Controller that has made the personal data of the data subject public to take reasonable measures, including technical measures, to inform other Controllers processing the personal data that the data subject requests the erasure of all links to, or copies or replication of, that personal data. However, the right to erasure of personal data, which constitutes the rights under Article 17(1) and (2) of the Regulation, does not arise if the processing of the personal data is necessary:
10.1.7. To exercise the right to freedom of expression and information.
10.1.8. To comply with a legal obligation which requires processing under European Union law or the law of a Member State to which the Controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller.
10.1.9. For reasons of public interest in the field of public health in accordance with the

0.1.9. For reasons of public interest in the area of ​​public health in accordance with Article 9(2)(h) and (i) of the Regulation, as well as Article 9(3) of the Regulation.
10.1.10. For archiving purposes in the public interest, for scientific or historical research purposes, or for statistical purposes in accordance with Article 89(1) of the Regulation, if the right under Article 17(1) of the Regulation is likely to render impossible or seriously impair the achievement of the objectives of such processing of personal data, or for the establishment, exercise, or defense of legal claims.
10.1.11. The data subject’s right to restrict the processing of personal data pursuant to Article 18 of the Regulation, which includes:
10.1.12. The Controller’s right to restrict the processing of personal data in one of the following cases: the data subject contests the accuracy of the personal data, for a period enabling the Controller to verify the accuracy of the personal data; the processing of the personal data is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; the Controller no longer needs the personal data for the purposes of the processing, but the data subject requires them for the establishment, exercise or defense of legal claims; the data subject has objected to processing pursuant to Article 21(1) of the Regulation pending verification whether the legitimate grounds of the Controller override those of the data subject.
10.1.13. The right to have personal data processed with restriction processed only with the data subject’s consent or for the establishment, exercise or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of significant public interest of the Union or a Member State. 10.1.14. The right to be informed in advance about the lifting of the restriction on processing of personal data.
10.1.15. The right of the data subject to comply with the obligation to notify recipients under Article 19 of the Regulation, which includes: the right of the Controller to inform each recipient to whom the personal data have been disclosed about any rectification or erasure of personal data or restriction of processing carried out under Articles 16, 17(1), and 18 of the Regulation, unless this proves impossible or requires disproportionate effort; the right of the Controller to inform the data subject about these recipients if the data subject so requests.
10.1.16. The data subject’s right to data portability pursuant to Article 20 of the Regulation, which includes: the right to obtain the personal data relating to the data subject and provided to the Controller in a structured, commonly used, and machine-readable format, and the right to transmit those data to another Controller without hindrance from the Controller, provided that: a/ the processing is based on the data subject’s consent pursuant to Article 6(1)(a) of the Regulation or Article 9(2)(a) of the Regulation, or on a contract pursuant to Article 6(1)(b) of the Regulation, and at the same time b/ the processing is carried out by automated means.
10.1.17. The right to obtain personal data in a structured, commonly used, and machine-readable format, and the right to transfer those data to another controller without hindrance, shall not adversely affect the rights and freedoms of others.
10.1.18. The right to transfer personal data directly from one controller to another, where technically feasible.
10.1.19. The data subject’s right to object, as provided for in Article 21 of the Regulation, which includes:
10.1.20. The right to object at any time, on grounds relating to the data subject’s particular situation, to the processing of personal data relating to them based on Article 6(1)(e) or (f) of the Regulation, including profiling based on these provisions of the Regulation.

10.1.21. In the event of exercising the right to object at any time, on grounds relating to the data subject’s particular situation, to processing of personal data concerning them carried out pursuant to Article 6(1)(e) or (f) of the Regulation, including profiling based on these provisions of the Regulation, the controller has the right to no longer process the data subject’s personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.
10.1.22. The right to object at any time to processing of personal data concerning the data subject for direct marketing purposes, including profiling to the extent that it is related to such direct marketing. It should be noted that if the data subject objects to the processing of personal data for direct marketing purposes, the personal data may no longer be processed for such purposes. 10.1.23. In the context of the use of information society services, the right to object to the processing of personal data by automated means using technical specifications.
10.1.24. The right to object, on grounds relating to the data subject’s particular situation, to the processing of personal data relating to them when the personal data are processed for scientific or historical research purposes, or for statistical purposes in accordance with Article 89(1) of the Regulation, except where processing is necessary for the performance of a task carried out for reasons of public interest.
10.1.25. The data subject’s right relating to automated individual decision-making, as provided for in Article 22 of the Regulation, which includes:
10.1.26. The right to have a decision not based solely on automated processing of personal data, including profiling, and which produces legal effects concerning, or similarly significantly affects, the data subject, except as provided for in Article 22(2) of the Regulation (i.e., except where the decision is: (a) necessary for the conclusion or performance of a contract between the data subject and the controller).
10.1.27. Permitted by European Union law or the law of the Member State to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (c) based on the data subject’s explicit consent.

XI. Information on the Data Subject’s Right to Withdraw Consent to the Processing of Personal Data
11.1. The data subject has the right to withdraw his or her consent to the processing of personal data at any time, without affecting the lawfulness of processing based on consent given prior to its withdrawal. The withdrawal of consent by the data subject may be total or partial. Partial withdrawal of consent to the processing of personal data may relate to specific types of processing operations, with the lawfulness of processing personal data in the remaining scope of processing operations remaining unaffected. The data subject may exercise the right to withdraw consent to the processing of personal data in writing to the controller’s address registered in the commercial register at the time of withdrawal of consent or electronically (by sending an email to the controller’s email address provided for identification of the controller in this document).

XII. Information on the Data Subject’s Right to Lodge a Complaint with the Supervisory Authority
12.1. The data subject has the right to lodge a complaint with the supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement, if they believe that the processing of personal data relating to them constitutes a violation of the Regulation, without prejudice to any other administrative or judicial remedy. The data subject has the right to be informed by the supervisory authority to which the complaint was submitted about the progress and outcome of the complaint, including the possibility of seeking judicial redress pursuant to Article 78 of the Regulation.

12.2. The supervisory authority in the Slovak Republic is the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, Slovak Republic. Contact: Tel. +421 /2 3231 3214, Email: statny.dozor@pdp.gov.sk.

XIII. Information Related to Automated Decision-Making, Including Profiling
13.1. Since the controller does not engage in the processing of the data subject’s personal data in the form of automated decision-making, including profiling, as referred to in Article 22(1) and (4) of the Regulation, the controller is not obliged to provide information under Article 13(2)(f) of the Regulation, i.e., information about automated decision-making, including profiling, and the logic involved, as well as the significance and envisaged consequences of such processing for the data subject. This provision is not applicable.

XIV. Final Provisions
14.1. These Principles and instructions on the protection of personal data and the instructions on cookies constitute an integral part of the General Terms and Conditions and the Complaints Procedure. The documents – General Terms and Conditions and the Complaints Procedure – for this website are published on the Seller’s website domain.
14.2. These Personal Data Protection Principles come into force and are effective upon their publication on the Seller’s website on 1.1.2025.